Privacy Policy

What This Page Covers

Solar Installation Addison runs this website to explain the solar work we do for homeowners in Addison, TX and the surrounding area. The site is informational. There are no accounts, no online forms and no payments, so the information involved is limited.

This policy explains what gets recorded when you visit, what happens when you call us, and the choices you have.

What the Website Records Automatically

Like most websites, ours runs on a server that keeps ordinary logs. A log entry can include your IP address, browser type, the page you requested, the page that sent you here and the time of the visit. These logs help keep the site running and show us when something breaks.

Cookies and Basic Analytics

We may use basic analytics cookies to count visits and see which pages people read, such as Solar Repair or Battery Storage. That tells us which explanations are useful and which need work. These cookies are not used to build a personal profile of you.

You can block or delete cookies in your browser settings. The site will still work without them.

What You Share by Phone

Our phone line at (972) 435-0476 is the only way to reach us. When you call, you decide what to tell us. That is usually your name, your address, a callback number and details about your system, like inverter error codes, panel age or what your monitoring app shows. We use those details to answer your question, schedule a visit and do the work you ask for.

How We Use and Share Information

We do not sell your information. We share job details only where the work requires it, for example with a permitting office, your utility for interconnection paperwork, or an equipment supplier processing a warranty part. Our website and analytics providers may process log and cookie data on our behalf to keep the site working.

Links, Children and Changes

If this site points you to another company's website, that site follows its own privacy practices, not ours. The site is meant for adults making decisions about their homes and is not directed at children.

We may update this policy as the website changes. The version posted here is the current one.

Questions About Your Information

If you want to know what we have on file from a call, or want it corrected or removed, a short conversation on (972) 435-0476 is all it takes, and we will walk through it with you.